Rafael Ordaz

Senior Engineer at Parker Wellbore, specializing in electrical and software engineering for the TorqTek and TorqSub product lines. Responsible for evaluating and enhancing existing hardware designs while leading the design, prototyping, and testing of hardware and software solutions to address field challenges and optimize performance.

Key Responsibilities

• Review and improve existing hardware designs (PCBs, connectivity), including Firmware Updates
• Design, Prototype, test and lead production of tools to solve issues on the field (Hardware and Software)
• Design, Prototype, test and lead production of electrical equipment for Hazardous Areas following IEC-60079-11, IEC-60079-14
• Use of 3D Printing Technologies for prototyping and/or for small number of production units
• Writing documentation for assembly of electrical equipment design and build in our lab or manufacturing facility
• Work with On-Shore and Off-Shore manufacturing partners for key electronic components
• Lead Software/Hardware R&D Projects

Tools & Languages

• C#, Python, C, C++
• Solidworks
• Embedded (PIC, ESP32)
• Modbus

Highlights

• Vision Award Recipient Q3 2024: This recognition was awarded for my contributions in designing and building hardware and software solutions to test, diagnose, and ensure the quality of wireless sensors critical to CRT operations.
• Implement Version Control strategies for legacy software using GIT

Safety Suite Software Implementation Engineer for Industrial and First Responders Markets.

Key Responsibilities

• Build Testing tools in c# and Python
• Build demo application using Safety Suite APIs (Python)
• Deploy hardware, software, and network solutions
• Access the scope of a customer implementation
• Design and test the solution to be implemented
• Identify and troubleshoot implementations issues
• Analyze product development needs

Highlights

• Built Diagnostic Tools to troubleshoot Safety Suite to be used during implementation, using C#, WPF, PostGreSQL. The applicatation allowed to extract information about server (Processor, Ports, RAM), query user and license data from Safety Suite Database (PostGreSQL), Safety Suite Components Health and API testing.
• Built scripts to query POSTGRE database to query user and license data from Safety Suite Database (PostGreSQL)
• Used Wireshark to diagnost and find solutions to complex network issues between Safety Suite and Honeywell Hardware.

Lead technical support for Synthesis. Provide technical support that includes troubleshooting, feature design, development and implementation for Synthesis.

Additional Responsibilities to Application Specialist

• Provide support for customers that require deeper knowledge of the inner workings of the applications
• Provide customer specific software solutions by designing and writting applications
• Train new team members on different areas of Synthesis, such as troubleshooting, software life cycle, development
• Build new features requested by the customer, this involve planning, meeting with customer, determine time of execution and costs, coding, testing and creating a new build
• Develop tools to resolve complex issues, e.g: Windows Services to Execute complex Daily tasks (file compression, archiving and uploading to Azure Blob), MSMQ testing.

• Provide technical support that includes troubleshooting, feature design, development and implementation for Synthesis & PipelineScheduler
• PipelineScheduler is a total software solution for pipeline scheduling. It organizes and consolidates all information required to generate short and long term schedules for liquid pipeline movement
• Synthesis is s liquid logistics and commercial management application used by companies that store or transport liquid hydrocarbons to manage their entire order-to-cash cycle

Responsibilities

• Support customer with product questions, bugs troubleshooting on production and testing environments.
• Troubleshoot and resolve bugs by submitting new builds to customer
• Development of new features
• Synthesis Web services used for integration of third party application.
• SQL Server Store Procedures
• Crystal Reports
• Data Import & Export from Synthesis and PipelineScheduler
• Create Scripts (PowerShell) to automate daily tasks
• Submit changes to code repositories using SVN.
• Analyze application's logs to identify root cause of the issue reported

Responsibilities

• Development of new features for GCS application, using MS Stack (C#, SQL Server,IIS, SQL Replication, Azure) , third party object-relational mapping (ORM) frameworks.
• Feature implementation Security (SSL Implementation), Barcode Scanning from loaded PDFs, Graphical Interface improvements (HTML, CSS).
• Create a tool to import and export documentation: Export large volume of documents, saving more 160 hours of work on large projects per each export.
• AZURE: Secure connexion between on-premise servers and Azure VM (SSL, VPN).
• AZURE: Plan and Implement Virtual Network topology to create multiple layers of security.
• AZURE: Plan and Implement SQL Server Transactional Replication from Remote locations to the cloud.
• AZURE: Automate VM creation using using Azure Power Shell.
• AZURE: NSG Policy implementations

Responsibilities

• Write and maintaining existing software applications used internally for data analysis.
• Write WPF applications using common design patterns. (MVVM, MVC, Inversion of Control)
• Built Product Configurator (web based system to quote Power Systems. Revision, controlled, database driven), using stack Linux, Apache, MySQL, PHP (LAMP)
• Built and put in operation Knowledge database for Frequently Ask Questions (Sales, Engineering, Operations) on C#